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British regulators are looking into how Ticketmaster uses "dynamic pricing" to hike prices in line with demand. A similar controversy prompted a federal lawsuit against the company in the U.S.
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A group of hackers claimed this week to have stolen 1.3 terabytes of Ticketmaster user data, including names, addresses and credit card information.
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On Thursday, the Department of Justice and 30 states announced a federal antitrust lawsuit against Live Nation Entertainment and its subsidiary Ticketmaster, saying the company has created a monopoly on live show prices across the U.S.
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After President Biden called out "junk fees" in his State of the Union address, ticket vendors said they were willing to do more to disclose hidden fees. Live Nation is the latest to join.
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The announcement came a day after Smith shared his frustrations with Ticketmaster, saying he was "sickened" by the company's fees. Fans who bought Cure tickets will get a $5-$10 refund.
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The leaders of the Senate subcommittee that held a hearing into Ticketmaster last month shared evidence with the Justice Department and asked it to "continue examining" the company's conduct.
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The Senate Judiciary Committee held its much-anticipated hearing into Live Nation and the ticketing industry as dozens of Swifties rallied outside the Capitol and hundreds more joined in virtually.
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The lawsuit, filed Friday, alleges fraud and antitrust violations, among other claims. Nearly 400 more people have since shown interest in joining and will be added as plaintiffs, a lawyer tells NPR.
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The overload of fans trying to buy Taylor Swift tickets caused major tech issues. The singer responds that her team was assured the demands would be met.
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The CBC and the Toronto Star has reported that live-event box office behemoth Ticketmaster recruits professional "scalpers" into a program through which it could benefit by double-dipping on fees.