airlines

The Department of Transportation says it is looking into the airline's flight scheduling practices and will hold it accountable for refunds. The 16,700 canceled flights cost Southwest $800 million.

The National Transportation Safety Board is investigating an incident with the Embraer 170 aircraft which killed an American Airlines worker on Saturday in Montgomery, Ala.

Why did Southwest cancel so many flights, and what's next for affected travelers? The airline-in-crisis hasn't answered all the questions, but claims it has returned to normal operations.

After Southwest Airlines canceled thousands of flights over the week, travelers are scrambling to reunite with their luggage.

The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

Several airlines are waiving the fees to change flights as snow storms, high winds and low temperatures are expected across the U.S.

The British airline said U.S.-based flight delays are being caused by a technical issue. Delays on some flights were nearly 24 hours.

Transportation Secretary Pete Buttigieg announced action against six airlines, but only one is a U.S. carrier; the others are foreign. "It's too little and too late," one consumer advocate says.

The Delta pilots have had the same benefits since 2016. Renegotiations began in April 2019 and had entered the mediation stage, but have been postponed since the start of the COVID-19 pandemic.