Many Internet Providers Pledge To Waive Late Fees, Not Shut Off Service During Coronavirus Pandemic

Mar 19, 2020

Demand for internet access has shifted from workplaces to residential ones during the coronavirus pandemic, as more adults are working from home and some students are expected to continue their classwork online.

The Federal Communications Commission created a Keep America Connected pledge, where internet service providers agree they will waive late fees and will not cancel residential or small business subscriptions due to unpaid bills. Also, they will open their wi-fi hotspots to anyone who needs to use them.

More than 200 companies large and small have taken the pledge, including some of the biggest regional and national providers such as AT&T, Comcast, Verizon, Google Fiber, CenturyLink, Cox Communications, EarthLink and Shawnee Communications.