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A year after the Southwest's epic meltdown, what has changed?

Southwest Airlines customers might be feeling nervous about their travel plans.

Last December, an estimated 2 million passengers were stranded after a blizzard led to day after day of cancellations at the airline. Now, Southwest says it’s better prepared to handle severe weather.

NPR’s Joe Hernandez has more.

This article was originally published on WBUR.org.

Copyright 2023 NPR. To see more, visit https://www.npr.org.

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