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McDonald's says it is eliminating self-serve drink machines in all U.S. restaurants

A MARTÍNEZ, HOST:

Good morning. I'm A Martínez.

Soon, McDonald's won't be clowning around with its self-serve drink dispensers. New data shows that the preferred customer experience at the fast-food chain is changing. Thanks to the pandemic, many people now favor making mobile orders and using the chain's drive-thrus, leaving dining rooms emptier. It's probably why the chain says its self-serve drink machines will be eliminated in all U.S. restaurants by 2032. And that's enough to make some soda-loving customers grimace.

It's MORNING EDITION. Transcript provided by NPR, Copyright NPR.

NPR transcripts are created on a rush deadline by an NPR contractor. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

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